Ben Morris
Product Leader, Customer Experience Strategist, and Systems Builder based in Los Angeles, California.
Leadership Philosophy
My career is dedicated to transforming potential energy into kinetic energy. Great product teams don't just build features; they dissect complex systems, isolate friction points that alienate users, and engineer intuitive solutions that scale revenue and customer trust.
I have led product, UX, and engineering teams across high-growth direct-to-consumer businesses, global retail environments, and emerging spatial computing platforms. My approach fuses rigorous analytical engineering with customer-first empathy.
Core Competencies
Cross-functional team leadership, OKRs, customer research, conversion rate optimization, agile sprints, and data-driven prioritization.
Headless commerce, Shopify Plus, subscription engines, ERP/WMS fulfillment integration, and international payment gateways.
Augmented reality indoor mapping, BLE beacon networks, camera-first interactions, iOS/Android apps, and gamification loops.
Cloudflare Edge, AWS CloudFormation, Docker, CI/CD pipelines, modern frontend frameworks (Astro, React, TypeScript), and static edge reliability.